Privacy Statement

 

We are protecting your personal information.

 

What is personal information?

 

Personal information is information that refers to an individual specifically and is recorded in any form. Personal information includes such things as age, income, date of birth, ethnic origin, and credit records.

Information about individuals contained in the following documents is not considered personal information:

• Public telephone directories where subscriber can refuse to be listed
• Professional and business directories available to the public
• Certain public registries and court records
• Certain other publicly printed and electronic publications
• Business card information

We are committed to respecting and protecting your privacy

 

Our business depends on service, integrity, and respect for our customers' needs. For this reason, we vigorously supports the opt-in model of online marketing and is opposed to any method of promotional distribution that does not include permission and consent from the recipients.

We will not provide customer or company names, mailing addresses, postal codes, or any other identifying information to any third party for their use. We recognize that our customer relationships are our most valuable asset and the very basis for our reputation.

 

 

 

Our commitment to your privacy is governed by the following privacy principles:

 

1. We are accountable to you

 

2. We let you know why we collect your personal information

 

3. We obtain your consent to collect, use or disclose your personal information

 

4. We limit collection of your personal information

 

5. We limit use, disclosure and retention of your personal information

 

6. We keep your personal information up-to-date and accurate

 

7. The security of your personal information is a priority for us

 

8. We are open about our privacy and security policy

 

9. We provide access to your personal information stored by us

 

What do we collect?

Through the use of "cookies", our site's operating system may automatically record some general information about your visit. A cookie is a piece of data that a website can send to your browser, which may then store the cookie on your hard drive. That allows us, on your next visit, to tailor information to suit your individual preferences.

The goal is to save you time and provide you with a more meaningful visit and to measure website activity. Cookies do not contain any personally identifying information. Browsers such as Netscape
allow you to disable cookie collection if you wish, or inform you when a cookie is being stored on your hard drive.

The information that is collected is information such as:

• The Internet domain for your Internet service provider, such as "company.com" or "service.ca" and the IP address of the computer accessing the website, such as "ppp-55"
• The type of browser (such as "Netscape version x" or "Internet Explorer version x") you are using.
• The type of operating system you are using (such as Macintosh, Unix, or Windows)
• The date and time you visit our site and the web pages that you visit on our site, along with the address of the previous website you were visiting, if you linked to us from another website.

How do we use information it has collected
We use collected information to better understand your needs and provide you with the highest quality service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on services and benefits, and to personalize our website for you. Credit card numbers are used only for payment processing, fraud protection, and are not retained for other purposes.

 

We will not disclose your corporate/personal information to any outside organization

Information regarding you or your company (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation.

In the course of doing business, we transmit credit card clearing information to a third party service provider for the purposes of charging or refunding credit cards of our customers. Information transferred during this business operation is transmitted using a secure link employing industry-standard secure protocols, and does not transmit any individual personal information other than credit card number, such information as is required to verify the validity of the credit card number, and the transaction amount.

 

What about spam?

Periodically we may use email as a way to keep in touch with our existing customers and other interested individuals. However, we do not send "spam" (unsolicited marketing email). If you agree to receive email communications from us, every email message we send to you will include an email address to which you may respond in order to remove your name and email address from our list.
We will do the same with your mailing address and telephone number, on request.

 

When you leave our site

This Privacy Statement discloses the privacy practices for our website. However, our site contains links to other sites. Once you link to another site, you are subject to the privacy and security policies of the new site. We encourage you to read the privacy policies and statements of all websites you visit, especially if you share any personal information.